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disability travel

Concessionary fares

Concessionary fares are available to all blind passengers and qualifying passengers with a disability. Special ID cards are required to obtain these fares. Individuals who may be eligible can contact MAXX on (09) 366 6400 for further information.

The carer of a disabled traveller is entitled to travel for free (please note, this excludes Fullers tour products).

Conditions for the carriage of persons with special needs

We are confident we can meet the requirements of all our passengers, including those with special needs. Fullers crew are on hand every step of the way to make your journey a relaxing experience with assistance available when embarking and/or disembarking our ferries and while on board.

The entire Fullers fleet is wheelchair accessible via ramps. Ferry wharves are also wheelchair accessible at the following locations:

Auckland Downtown Ferry Terminal, Bayswater, Birkenhead, Devonport, Great Barrier Island, Half Moon Bay, Northcote and Waiheke Island (Matiatia)

Ferry wharves are not wheelchair accessible at these locations:

Rangitoto Island, Stanley Bay

Buses on Waiheke Island are not wheelchair accessible and it is recommended that a taxi is used.

Waiheke Taxi Co-Op: 09 372 8038

When travelling with Fullers, please contact 09 367 9111 in advance of your travel. This will ensure that the crew on the service you wish to travel will be able to provide special assistance.