February 16, 2017

Tips for travelling with us this summer

Our island destinations are incredibly popular at this time of year with both locals and visitors alike. We’ve put together some tips to help make your trip as smooth and enjoyable as possible:

Arrive early

Especially for trips to Waiheke. We recommend arriving up to 45mins before your desired departure time to avoid missing your first choice sailing.

Expect queues

There may be long lines to board, especially on Waiheke sailings. Please be patient, our staff are working hard to minimise the wait times.

Pre-purchase tickets

Where possible, pre-purchase your tickets online or at one of our ticket offices well before your sailing. This saves you from having to stand in long lines twice. Our tours in particular sell out fast.

Pack your essentials

Remember to bring your sunblock, sun hat, bottled water and any medications you may require for your trip.

Hop on Hop off Explorer Bus

For those travelling to Waiheke, save money and grab your Hop on Hop off bus ticket with your ferry pass. These double decker buses are the best way to get around the island. The buses stop at major landmarks around the island including beaches and the top vineyards.

Are you travelling to Coromandel and Rotoroa?

Please note that these sailings require you to check in prior to boarding. Check-in closes 15mins before your scheduled departure so please give yourself plenty of time.


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23/03/2017
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Travel Alerts

Orapiu Wharf – temporary closure

Over the past 4 months Orapiu Wharf has been partially closed due to the steps and boarding platforms requiring repair. We’ve continued operating our service by utilising the front face of the wharf, but this has come with many challenges.
Due to safety concerns for both our crew and passengers, we’ve made the decision to suspend services to the wharf until repairs are made.
Auckland Transport will undertake repairs and have advised they’ll endeavour to have these completed in order for the wharf to be operational prior to Easter.

We understand that Orapiu is a vital link for residents on Waiheke Island for travel to and from Coromandel, and apologise for the inconvenience this may cause you. During the time of this temporary closure, passengers will need to depart from downtown Auckland. 

 

If you have travel booked departing from Orapiu please contact 360 Discovery on 09 307 8005.


Gulf Harbour Service Update

Yesterday Discovery 3 finished refueling at 5.30pm and had an issue with a starter motor.

We immediately arranged a bus to replace the 5.45pm service, however because of the short time frame this meant we were only able to get a bus at approximately 6.00pm.

Shortly after this a temporary repair was made to Discovery 3 and we made the decision to relocate the vessel to Gulf Harbour to minimise crew working hours. Overnight we replaced the starter motor and she was back in service this morning.

We apologise for the inconvenience this disruption may have caused you.

Kind regards,

360 Discovery Team


Rangitoto Service Cancellations: Sat 25 March

Please be advised that the 7.30am, 9.15am and 10.30am ex Auckland services and the 9.25am ex Devonport service to Rangitoto Island  on Saturday 25 March have been cancelled due to The Dual multi-sport event.
The first service to Rangitoto Island will be 12.15pm ex Auckland and 12.25pm ex Devonport.

We apologise for any inconvenience this may cause.


CUSTOMER ANNOUNCEMENT – Adele Concert Delays

Pleased be advised that the 11.45pm sailings from Auckland to Waiheke on Thursday 23rd March and Saturday 25th March will be delayed, departing at 12am (midnight), for passengers attending the Adele concerts.

Our normal timetable will operate on Sunday 26th March.

Thanks,

The Fullers team


Devonport travel alert – Extra Sailings for Adele Concert

Pleased be advised that we’ve added two additional late sailings on Thursday 23rd March and Sunday 26th March for passengers attending the Adele concerts.

Additional Devonport Sailings - 23rd March and 26th March

12:00am (midnight) Auckland to Devonport

12:30am Auckland to Devonport

Our normal timetable will operate for Friday and Saturday night, where our usual late night sailings at 12am (midnight) and 1.00am will run.

Thanks,

The Fullers Team