Our People



Douglas Hudson

Douglas Hudson

Fullers Group CEO
Douglas has a wealth of knowledge in ferry transport operations, having started in the sector under his father, George Hudson, who established Gulf Ferries Limited in 1981, which later evolved into Fullers Group Limited. He worked his way up to Operations Manager in 1984 and was instrumental in transitioning Auckland ferries from wooden fleets in the 1980’s to the modern ferry operation we know today. In 1994 a number of companies, including Gulf Ferries Limited, were consolidated to form the Fullers Group of which Doug was appointed Managing Director. Between 2000 and 2004 Doug took a break from Fullers and undertook consultancy roles where he looked into new ferry start-up companies overseas, completing feasibility studies, scheduling and vessel planning. Doug then returned to Fullers in 2005 and took the helm as CEO, a position he has remained in ever since.



Helen Ball

Helen Ball

Finance Manager
Helen is a chartered accountant and joined Fullers Group in 2015 as Finance Manager. She brings over 12 years of financial experience from both New Zealand and UK. Her previous roles include both the commercial and public practice sectors of finance with a focus on processes and controls. Helen enjoys working with other departments across the business to ensure that the finance team can meet the needs of the business and provide quality reporting to assist with strategic decisions.



Gavin Old

Gavin Old

GM Operations
Gavin is a chartered accountant with extensive experience in Financial Management across the UK, Australia and NZ. He has recently transitioned from his role as Financial Controller after 3 years with Fullers Group supporting many projects across the wider group. Gavin is an honest and adaptable team player who has excellent interpersonal skills. He fosters a close working-environment with open and transparent communication. He is passionate about Fullers being an outstanding ferry operator and delivering a service that people can rely on and enjoy. Gavin leads the Operations team for Fullers.



Vincent Lane

Vincent Lane

GM Assets + Compliance
Vince is operationally strong with extensive maritime and project management experience. He returns to Fullers as an ex-employee following an 11 year stint in the UK gaining valuable international experience in facilities management and HSE (health, safety and environment). In a newly created role Vince now leads the maintenance and Health and Safety teams and is responsible for developing a long term strategic asset management plan for the Fullers Group including WBC.
Journey Planner
Travel Alerts


Please be advised the 10.30am Auckland Harbour Cruise has been cancelled today Thursday 21st October 2017.

We apologise for any inconvenience this may cause.

Motutapu Island Closed Due To Storm Damage

Please be advised that Motutapu Island is closed to the public until Labour Weekend, due to track damage caused by storms.

We apologise for any inconvenience caused.

Coromandel/Rotoroa Island service update for Sunday 24th September 2017

Please be advised that the service for Sunday 24th September will depart Coromandel at 1630 as scheduled and take a scenic journey on route to Rotoroa Island. The departure from Rotoroa Island is delayed due to low tides by 45 minutes. Departure from Rotoroa Island will be at 1800 and arriving in Auckland at approximately 1915.

Kind Regards,

360 Team 

Waiheke Customer Update, 29.8.17

Our vessel survey season is well underway, and the majority of vessels have had their annual checks in time for the busy summer season ahead.

Quickcat has been on survey for a bit longer than anticipated this year, and we’re now expecting to have her back in service at the beginning of October. When she returns Superflyte will be taken to Whangarei and we expect her to return from survey in November.

Our brand new vessel Torea has arrived in Auckland, and you’ll start to see her on the Waiheke runs where she’ll join Te Kotuku and Korora after she’s been blessed and commissioned this week. 

Pier 1, Downtown Ferry Terminal – New Ticket Office Development

Building works starting Tuesday 22 August 2017

A new ticket office is being built on Pier 1 at Downtown Ferry Terminal. Work starts on Tuesday 22 August and it’s expected that work will be completed by late September.

The new ticket office will be shared by both Fullers and Auckland Transport, transforming it into both an AT Metro Customer Service Centre and a Fullers Ticket Office. Until it’s built, our ticket office will be temporarily be moved to a new site inside Pier 1 (directly opposite its current location) and it’ll be business as usual for our customers.

During this time we strongly recommend that ferry tickets are pre-purchased in advance to avoid any disruption to your day. You can also purchase Fullers paper tickets online at fullers.co.nz, via the MyFerry App and on board most vessels. We’ll also be extending our ticket office hours at Devonport until 8.30pm Monday to Sunday while work is being carried out.

Auckland Transport are working with the contractors to minimise any impact to customers and we appreciate your understanding during this time.