To support such an active and growing operation, the company is organised into departments. Wherever your team sits in the organisation, you can be sure that it makes a big impact. And the part you play – including the things you learn and the effort you make – is just as vital to your team’s performance.
Working in such a dynamic organisation will present many opportunities to discover your passion and hone your skills through on-the-job training. There are great development opportunities available for those that commit to being the best they can be in their role.
Our operations department is comprised of many essential roles that are dedicated to keeping our fleet of vessels servicing the Hauraki Gulf seven days a week. From Engineers, Deckhands, to Onboard Services Crew, Masters, Freight, Marine Planners and Duty Managers.
To ensure top-notch quality across all services, the customer support team sets a high standard to wow our passengers. Whether in person at the Ticket Office and Information Kiosks or through the Call Centre, the team is at the forefront of every interaction.
engineering, assets & maintenance
Keeping our fleet of vessels in service is critical to daily operations. Shore based Engineers are responsible for ensuring ferry engines perform at peak capacity and managing the fleet’s survey schedule, while the Maintenance Crew helps with upkeep and any repairs.
In the support office, a team works behind the scenes to make sure all aspects of the business are running smoothly. A range of functions include Finance & IT, Human Resources, Operations and Health & Safety.
The Waiheke Bus Company team provides transport to the island’s key locations – delivering urban bus services, private charters and a range of tours. The crew consists of Urban Bus Drivers and Tour Bus Drivers, plus Guides and Hosts along the tour routes.
sales & marketing
The Group’s sales and marketing strategy is set by the team at Roam Experiences. A range of specialty roles carry out effective integrated campaigns – including Digital Marketing, Brand Engagement, Graphic Design, Public Relations, Sales Development, Partnership Management, and Customer Communications.