Overview

Get changes to your normal ferry service sent straight to your mobile phone. Stay informed about delays, cancellations, timetable changes and extra sailings by joining our text alert service. Please note there a two different text alert services for Fullers + 360 Discovery services.

Fullers Services

How to Join

  1. Using the table below, select the text group code that best suits your ferry travel needs. You can only join one group at a time.
  2. Then text the word “JOIN” followed by your selected code to the number 484. For example to join the 'Devonport Commuter' alert group, text 'JOIN DCM' to 484. Send a separate text message for each alert group you want to subscribe to. NOTE: there needs to be a space between the word JOIN and the code e.g. “JOIN DCM”. Letters are not case sensitive.
  3. You will then receive a confirmation message from us, giving details of the routes you have subscribed to. If you have any problems, call 0800 FULLERS or 09 367 9111 during normal office hours.
Text Groups Devonport Waiheke Island Bayswater Half MoonBay
COMMUTER EARLY FIRST FERRY TO 7.30AM & 3.01PM TO 6.30PM (MON-FRI ONLY) DCE WCE BWCE HCE
COMMUTER 7AM TO 9AM & 3.01PM TO 6.30PM (MON-FRI ONLY) DCM WCM BWCM HCM
EVENING OFF PEAK 6.31PM TO LAST FERRY (MON-FRI ONLY) DEO WEO BWEO HEO
INTER PEAK 9.01AM TO 3PM (MON-FRI ONLY) DEP W N/A N/A
WEEKENDS & PUBLIC HOLS ALL DAY DWD W N/A N/A
GENERAL SERVICE ALERTS N/A N/A N/A N/A

 

Text Groups Stanley Bay Birkenhead Northcote Point Rangitoto Island
COMMUTER EARLY FIRST FERRY TO 7.30AM & 3.01PM TO 6.30PM (MON-FRI ONLY) SCE BHCE NCE N/A
COMMUTER 7AM TO 9AM & 3.01PM TO 6.30PM (MON-FRI ONLY) SCM BHCM NCM N/A
EVENING OFF PEAK 6.31PM TO LAST FERRY (MON-FRI ONLY) SEO BHEO NEO N/A
INTER PEAK 9.01AM TO 3PM (MON-FRI ONLY) N/A N/A N/A N/A
WEEKENDS & PUBLIC HOLS ALL DAY N/A N/A N/A N/A
GENERAL SERVICE ALERTS N/A N/A N/A RANGI

FAQ's about the Fullers Text Alert service

  • What is the Fullers Text Alert Service?

    Fullers text alert service is transitioning over to the Fullers MyFerry App. Text alerts will be phased out over the next 3-4 months.

  • How do I unsubscribe?

    You can text the word STOP to the number 484 at any time. This cancels all the text groups you joined and will be charged at the normal text rate of 20 cents.

Fullers Text Alerts Terms & Conditions

  1. This service is on a “best effort” basis. At times we may not be able to get alerts out as quickly as we would like, due to late breakdowns etc. We will do our best to keep you aware of changes and cancellations as far in advance as possible.
  2. It costs 20 cents to send the text to join the service (this is charged to your mobile phone bill, like any other text). Receipt of all text messages are free.
  3. Receipt of messages is dependent on telecommunications and network availability. Sometimes messages do not arrive at the right time due to network coverage. Fullers cannot be responsible for late receipt of messages for this reason.
  4. Fullers will not give out any of your details you provide. Your contact details are only used to communicate with you for this service. Other details are only used to ensure you get the messages relating to your regular crossing services.

360 Discovery Services

How to Join

It's easy! Simply email your full name, mobile phone number and service you wish to subscribe to here:info@360discovery.co.nz (Available for Gulf Harbour, Beach Haven and Hobsonville ferry services).

FAQ's about 360 Discovery Text Alert service

360 Discovery Text Alerts Terms & Conditions

  1. This service is on a “best effort” basis. At times we may not be able to get alerts out as quickly as we would like, due to late breakdowns etc. We will do our best to keep you aware of changes and cancellations as far in advance as possible.
  2. It costs 20 cents to send a reply (this is charged to your mobile phone bill, like any other text). Receipt of all text messages are free.
  3. Receipt of messages is dependent on telecommunications and network availability. Sometimes messages do not arrive at the right time due to network coverage. 360 Discovery cannot be responsible for late receipt of messages for this reason.
  4. 360 Discovery will not give out any of your details you provide. Your contact details are only used to communicate with you for this service. Other details are only used to ensure you get the messages relating to your regular crossing services.
cancel