Contact Us

CUSTOMER SERVICES

Fullers

Hours of Operation

Mon – Fri: 7:00am – 6:00pm
Sat - Sun: 7:00am – 6:00pm

 

General Enquiries

Phone: +64 9 367 9111 or 0800 FULLERS
Lost Property Phone: +64 9 367 9104
General Enquiries Email: enquiries@fullers.co.nz
Feedback + Commendations Email: fullers.feedback@fullers.co.nz

 

Postal Address

Fullers Customer Services
PO Box 1346
Auckland

 


 

360 Discovery Cruises

Hours of Operation

Mon - Thu: 8:00am - 5.00pm
Fri: 8.00am - 6.00pm
Sat - Sun: 8.00am - 5.00pm

 

General Enquiries

Phone: +64 9 307 8005 
General Enquiries Email: info@360discovery.co.nz

 

Address

Pier 4, 139 Quay Street,
Downtown Auckland
PO Box 1346
Auckland 1140

 


 

Waiheke Bus Company

102 Ostend Road
Waiheke Island
Postal address
PO Box 2, Oneroa,
Waiheke Island

TICKET OFFICES

 

Downtown Auckland


Click to View Larger Map

 

Pier 1 Ticket Office

Downtown Ferry Terminal

Mon - Thu: 6.00am - 11.45pm
Fri - Sat: 6.00am - 1.30am
Sun/Public Holidays: 6.45am - 10.45pm

 

Pier 2 Ticket Office

Downtown Ferry Terminal

Mon - Thu: 8.45am - 6.30pm
Sat: 7.45am - 7.15pm
Sun / Publich Holidays: 7.45am - 6.00pm

 

Fullers Information Center & Ticket Office

139 Quay Street, Auckland

  Mon - Sun / Public Holidays: 8.00am - 5.00pm

 

360 Discovery Ticket Office

Pier 4, 139 Quay Street, Auckland

  Mon - Thu: 8.00am - 5.00pm
Fri: 8.00am - 5.00pm
  Sat - Sun: 8.00am - 4.30pm

 


 

Waiheke Island

 

Matiatia Ferry Terminal

Oceanview Road, Waiheke Island

Mon - Thu: 5.30am - 6.15pm
Fri - Sat: 6.45am - 6.00pm
Sun / Public Holidays: 7.30am - 6.00pm

 


 

Devonport

 

Devonport Ferry Terminal

1 Queens Parade, Devonport

Mon - Fri: 7.30am - 3.15pm
Sat - Sun / Public Holidays: 8.30am - 5.15pm

 


 

Gulf Harbour

 

Gulf Harbour Marina

Gulf Harbour

Mon - Tue: 8.00am - 12.00pm
Wed - Sun: 8.00am - 3.00pm

ONLINE CONTACT FORM

Journey Planner
02/10/2016
GET FERRY TIMES + BOOK
Travel Alerts

Downtown Pier 2C Update

Please find below an update from Auckland Transport (AT) regarding the downtown Pier 2C closure:

Further to the removal of the gangway from Pier 2C in late May, design and manufacture of replacement parts are now underway, and we expect installation to be completed by the beginning of summer.
We apologise for the inconvenience this may cause, and thank you for your patience whilst we improve your facility.
For more information, visit AT.govt.nz or phone 09 366 6400


Customer Announcement - Superflyte on survey

From today, Superflyte is out of operation while she undergoes her annual survey. We anticipate Superflyte to be back on the Waiheke run by the end of September. Until then, the morning services are expected to be:

0605 - Adventurer
0640 - Te Kotuku
0710 - Quickcat
0735 - Starflyte
0800 - Te Kotuku

In addition, we expect our afternoon services to be:

1600 - Quickcat
1630 - Starflyte
1700 - Te Kotuku
1730 - Quickcat
1800 - Starflyte
1830 - Te Kotuku

We apologise for any inconvenience this may cause you and appreciate your understanding. For up-to-date travel alerts and service information, download the new MyFerry App. available from the App Store and Google Play.

Thanks, The Fullers Team


Change of timetable for Gulf Harbour service

Dear Customers,

We’re very pleased to announce that Gulf Harbour services will be increasing on 17th October 2016.

Since the all-day service was introduced in July 2014 this service has been well supported by the local community.

360 Discovery have entered a new agreement with Auckland Transport to operate increased Gulf Harbour services – a total of 18 services per day with one more peak sailing each morning and afternoon. 360 Discovery are also in the final stages of purchasing another vessel (D7) to enable us to operate this service with better reliability and with more capacity than at present.

Over the next three weeks vessels will be swapped out to allow annual surveys of some vessels to be completed before the new services start.

Thank you for your continued support.

 

Kind Regards,

Jimbo

James Bailey

Manager - 360 Discovery Cruises  

 


360 Dawn Chorus cancelled for October 2nd 2016

Good afternoon,

Please note that due to forecast adverse weather conditions, the Dawn Chorus trip from Gulf Harbour to Tiritiri Matangi has been postponed until Sunday 9 October 2016.

Please contact us on 09 307 8005 to re arrange your travel plans. 

Kind regards,

360 Team