Contact Us

CUSTOMER SERVICES

Fullers

Hours of Operation

Mon – Fri: 7:00am – 6:00pm
Sat - Sun: 7:00am – 6:00pm

 

General Enquiries

Phone: +64 9 367 9111 or 0800 FULLERS
Lost Property Phone: +64 9 367 9104
General Enquiries Email: enquiries@fullers.co.nz
Feedback + Commendations Email: fullers.feedback@fullers.co.nz

 

Postal Address

Fullers Customer Services
PO Box 1346
Auckland

 


 

360 Discovery Cruises

Hours of Operation

Mon - Thu: 8:00am - 5.00pm
Fri: 8.00am - 6.00pm
Sat - Sun: 8.00am - 5.00pm

 

General Enquiries

Phone: +64 9 307 8005 
General Enquiries Email: info@360discovery.co.nz

 

Address

Pier 4, 139 Quay Street,
Downtown Auckland
PO Box 1346
Auckland 1140

 


 

Waiheke Bus Company

102 Ostend Road
Waiheke Island
Postal address
PO Box 2, Oneroa,
Waiheke Island

TICKET OFFICES

 

Downtown Auckland


Click to View Larger Map

 

Pier 1 Ticket Office

Downtown Ferry Terminal

Mon - Thu: 6.00am - 11.45pm
Fri - Sat: 6.00am - 1.30am
Sun/Public Holidays: 6.45am - 10.45pm

 

Pier 2 Ticket Office

Downtown Ferry Terminal

Mon - Thu: 8.45am - 6.30pm
Sat: 7.45am - 7.15pm
Sun / Publich Holidays: 7.45am - 6.00pm

 

Fullers Information Center & Ticket Office

139 Quay Street, Auckland

  Mon - Sun / Public Holidays: 8.00am - 5.00pm

 

360 Discovery Ticket Office

Pier 4, 139 Quay Street, Auckland

  Mon - Thu: 8.00am - 5.00pm
Fri: 8.00am - 5.00pm
  Sat - Sun: 8.00am - 4.30pm

 


 

Waiheke Island

 

Matiatia Ferry Terminal

Oceanview Road, Waiheke Island

Mon - Thu: 5.30am - 6.15pm
Fri - Sat: 6.45am - 6.00pm
Sun / Public Holidays: 7.30am - 6.00pm

 


 

Devonport

 

Devonport Ferry Terminal

1 Queens Parade, Devonport

Mon - Fri: 7.30am - 3.15pm
Sat - Sun / Public Holidays: 8.30am - 5.15pm

 


 

Gulf Harbour

 

Gulf Harbour Marina

Gulf Harbour

Mon - Tue: 8.00am - 12.00pm
Wed - Sun: 8.00am - 3.00pm

ONLINE CONTACT FORM

Journey Planner
27/08/2016
GET FERRY TIMES + BOOK
Travel Alerts

Downtown Pier 2C Update

Please find below an update from Auckland Transport (AT) regarding the downtown Pier 2C closure:

Further to the removal of the gangway from Pier 2C in late May, design and manufacture of replacement parts are now underway, and we expect installation to be completed by the beginning of summer.
We apologise for the inconvenience this may cause, and thank you for your patience whilst we improve your facility.
For more information, visit AT.govt.nz or phone 09 366 6400


Customer Announcement - Superflyte on survey

From today, Superflyte is out of operation while she undergoes her annual survey. We anticipate Superflyte to be back on the Waiheke run by the end of September. Until then, the morning services are expected to be:

0605 - Adventurer

0640 - Te Kotuku

0710 - Quickcat

0735 - Starflyte

0800 - Te Kotuku

 

In addition, we expect our afternoon services to be:

1600 - Quickcat

1630 - Starflyte

1700 - Te Kotuku

1730 - Quickcat

1800 - Starflyte

1830 - Te Kotuku

 

We apologise for any inconvenience this may cause you and appreciate your understanding. For up-to-date travel alerts and service information, download the new MyFerry App. available from the App Store and Google Play.

 

Thanks,

The Fullers Team


360 Travel Notice for Gulf Harbour

360 Travel Notice: (24.08.2016) On Tuesday 30th August there will be no back up vessel operating on the 6:45am GH service. This is due to Life Raft annual inspection. We have been monitoring patronage levels, Discovery 1 will operate the service without a backup vessel nor a backup bus in this instance.

We apologise for any inconvenience caused.

Kind Regards,

360 Team