Contact Us

CUSTOMER SERVICES

Fullers

Hours of Operation

Mon – Fri: 7:00am – 10:00pm
Sat - Sun: 7:00am – 10:00pm

 

General Enquiries

Phone: +64 9 367 9111 or 0800 FULLERS
Lost Property Phone: +64 9 367 9104
General Enquiries Email: enquiries@fullers.co.nz
Feedback + Commendations Email: fullers.feedback@fullers.co.nz

 

Postal Address

Fullers Customer Services
PO Box 1346
Auckland

 


 

360 Discovery Cruises

Hours of Operation

Mon - Thu: 8:00am - 5.00pm
Fri: 8.00am - 6.00pm
Sat - Sun: 8.00am - 5.00pm

 

General Enquiries

Phone: +64 9 307 8005 
General Enquiries Email: info@360discovery.co.nz

 

Address

Pier 4, 139 Quay Street,
Downtown Auckland
PO Box 1346
Auckland 1140

 


 

Waiheke Bus Company

102 Ostend Road
Waiheke Island
Postal address
PO Box 2, Oneroa,
Waiheke Island

TICKET OFFICES

 

Downtown Auckland


Click to View Larger Map

 

Pier 1 Ticket Office

Downtown Ferry Terminal

Mon - Thu: 6.00am - 11.45pm
Fri - Sat: 6.00am - 1.30am
Sun/Public Holidays: 6.45am - 10.45pm

 

Pier 2 Ticket Office

Downtown Ferry Terminal

Mon - Sun / Public Holidays: 8.30am - 5.00pm

 

Fullers Information Centre & Ticket Office

139 Quay Street, Auckland

  Mon - Sun / Public Holidays: 8.00am - 5.00pm

 

360 Discovery Ticket Office

Pier 4, 139 Quay Street, Auckland

  Mon - Thu: 8.00am - 5.00pm
Fri: 8.00am - 5.00pm
  Sat - Sun: 8.00am - 4.30pm

 


 

Waiheke Island

 

Matiatia Ferry Terminal

Oceanview Road, Waiheke Island

Mon - Thu: 5.30am - 6.15pm
Fri - Sat: 6.45am - 6.00pm
Sun / Public Holidays: 7.30am - 6.00pm

 


 

Devonport

 

Devonport Ferry Terminal

1 Queens Parade, Devonport

Mon - Fri: 7.30am - 3.15pm
Sat - Sun / Public Holidays: 8.30am - 5.15pm

 


 

Gulf Harbour

 

Gulf Harbour Marina

Gulf Harbour

Mon - Tue: 8.00am - 12.00pm
Wed - Sun: 8.00am - 3.00pm

ONLINE CONTACT FORM

Journey Planner
28/06/2017
GET FERRY TIMES + BOOK
Travel Alerts

Beach Haven/Hobsonville service update for June 28th 2017

Please be advised the 1715 and 1815 AKL - BH - HOB- BH - AKL services for June 28th 2017 will be delayed by approximately 30 minutes due to a vessel breakdown.

Kind Regards,

360 Team 


Waiheke Bus Alert: Bus Stop Closure

Please be advised that due to roadworks the bus stop “Ostend Waiheke Bus Company Depot” (#1509) will be closed on the following dates:

 

Stage 1: Monday 26th June – Thursday 6th July.

Stage 2: Monday 10th July – Monday 17th July.

 

Any questions please call the Waiheke Bus Depot on (09) 372 8823.


Gulf Harbour service temporary bus stop:

The normal bus stop at pier 1 / Cloud is now closed until 8th July due to the Lions rugby fan Zone.

The temporary bus stop is the same as the one used during the World Masters Games. Buses will depart Auckland from the bus stop at 152 Quay St, westbound (outside the ICBC building directly opposite The Cloud). Buses will depart Gulf Harbour from Pier Z carpark.

Please note, the buses will only arrive a couple of minutes prior to departure due to congestion issues.

Regards,

360 Discovery Team


360 Discovery survey period

From now until mid-October our vessels will enter their winter survey period. This is where all of our vessels undergo inspection and we carry out any necessary repairs - you may have noticed that D7 was removed from service at the beginning of the week. We’ll be taking one vessel out of service at a time, and D6 will cover the majority of our vessels when this happens.

Whilst D7 is on survey, Discovery 3 will replace her, we do anticipate that the 16:45 AKL-Gulf Harbour service to operate close to capacity. To avoid disappointment, we encourage you to travel on D6 and Takahe on the 17:15 and 17:45 AKL-GH services

We’ll be closely monitoring passenger numbers and the capacity of each vessel during this time, and we’ll keep you updated when we can.

Kind Regards,

Jimbo

James Bailey - 360 Manager 


Travel Alert – Extra Services, Lions Tour

Please be advised that the following services will operate in addition to our normal timetable during the Lions Tour:

Wednesday 7 June 2017
Auckland to Birkenhead/Northcote Point
11.10pm

Auckland to Bayswater
11.00pm

Auckland to Half Moon Bay
11.10pm

Saturday 24 June 2017
Inner Harbour Loop (Auckland to Birkenhead via Bayswater and NCP)
11.10pm

Saturday 8 July 2017
Inner Harbour Loop (Auckland to Birkenhead via Bayswater and NCP)
11.10pm


Waiheke Bus Alert - Update on Moa Rd Diversion

Please be advised that Moa Ave will be closed in sections for roadworks over the next 3-6 weeks, between 6.00am - 6.30pm Monday to Friday.

The following diversion will be in place at all times due to the road not being suitable for our buses until roadworks are completed:

The top of Moa Ave between Oceanview Road - Manuka will be closed initially, which will cause our buses on route 1, 1a and 3 to make a slight diversion during these roadworks and they'll miss the two bus tops at the top of Moa Ave.

Please contact the Waiheke Bus Company on (09) 376 9111 for more information.