Following the Government announcement on Monday 5th October, Auckland will be moving to Alert Level 1, at 11:59pm on Wednesday 7th October.

Face coverings encouraged on public transport

During alert level 1, masks or face coverings are not mandatory on public transport. We encourage you to continue wearing a mask or face covering while travelling with us. When you wear a mask, you help protect those around you, while keeping yourself safe.

While we will not be enforcing the use of masks for passengers travelling with us, we encourage their use. Wearing a mask or face covering is at the discretion of the passenger.


Our services will continue to run on the current operating timetables. Please keep an eye on our website and the MyFerry App for our latest updates.

The recently reintroduced 30-minute off-peak timetable on the Devonport service will continue to run.

To check the timetable for your sailing please visit: fullers.co.nz/timetables-and-fares/  

Increased cleaning

Throughout all alert levels, we have maintained increased cleaning and sanitisation onboard our ferries and buses. We will continue our enhanced cleaning practices and regimes, including regular disinfecting of all vessels, with antimicrobial protection fogging. We want to ensure our passengers feel safe while travelling with us at every alert level.

There is hand sanitiser available on wharves, and onboard vessels, as well as hand soap in the rest rooms. For added safety, our sneeze guards will remain in place at our ticket offices, and onboard cafes.

Contact tracing

NZ COVID Tracer app posters will continue to be displayed onboard all our vessels. We ask all passengers to use this app to document movements and the service they have travelled on.

If you don’t have the app, we also maintain manual passenger registers on all our vessels to further support contract tracing efforts, located at the onboard cafes.

Passenger capacity restrictions ease on public transport

Our ferry services continue to operate at standard capacity. Physical distancing is still encouraged, if maintaining a safe distance is not possible, then masks or face coverings are recommended.

For those looking to continue practicing social distancing our advice is to travel off-peak and to avoid our busier peak hour sailings.

The Government advice is to stay home if you’re unwell.

For travel advice during alert level 1, please visit fullers.co.nz/covid-19-updates/covid-19-travel-advice/

For more information, please visit at.govt.nz/about-us/news-events/face-coverings-encouraged-on-public-transport/

Thank you for doing your bit to keep yourself and those around you safe.