We wanted to let you know that in line with the start of our summer season and the return of our higher frequency timetable, there will be fare changes on the Waiheke Island route. From 1 November, Waiheke Island commuter fares will increase by no more than 2% and visitor fares will increase by 5%.

There will be no change to child commuter fares after careful consideration of the impact on family budgets. Commuter tickets and passes will be held at discounts between 25% and 50% off the standard visitor return ticket.

After keeping commuter fares steady for five years, in 2018 we announced the need to assess fare prices annually in line with a significant increase to the cost of running Auckland’s ferry network.

Fares effective 1 November

The operational cost of running Auckland’s ferry service has increased significantly since October 2018, driven largely by legislative labour law changes that have been felt across the public transportation industry. We understand that our service is a lifeline for the community, and we have worked hard to absorb costs to keep the impact to our customers at a minimum.

We thank you for your understanding and support of the ferry service, and we look forward to continuing to deliver a sustainable service as ferry patronage grows.

For more information about fare changes and our investment in improving the ferry network, visit: fullers.co.nz/fareupdate.