Waiheke ferry services departing and arriving in Auckland currently operating from berth 2B and 2C will be temporarily relocated from 9 February, for approximately three weeks, to the recently completed new berths at Piers 1D & 1E. While this change is in place, we recommend arriving at least 30 minutes prior to departure times for Waiheke services departing from Downtown Ferry Terminal.  

The temporary shift is to facilitate works in the Ferry Basin as part of Auckland Transport and Auckland Council’s six project Downtown Programme which includes the Ferry Basin Redevelopment project.

This means all Waiheke ferry services departing and arriving at the Auckland Downtown Ferry Terminal will berth at Pier 1D & E.

Auckland Transport and Fullers360 are working closely together to ensure a smooth transition for Waiheke ferry commuters during this time.

To facilitate a seamless temporary move, Waiheke residents will continue to have access to Residents Lane, with the service remaining operational at the temporary berthing location of Pier 1D & E. To provide ongoing support to Waiheke commuters, the Residents Lane hours will continue with the same standard summer operating hours.

Regular Waiheke ferry commuters, and visitors to the Island are advised to keep an eye on signage around the Downtown Ferry Terminal, allow plenty of time in their transit journey, and to arrive early for Waiheke ferry services leaving Auckland to allow time for way finding at the Auckland Downtown Ferry Terminal. 

Auckland Transport and Fullers360 will provide further detailed information including way finding maps over the coming week. If at any time you need help finding your way, our friendly Fullers360 Wharf Hosts are more than happy to help point you in the right direction.