Waiheke Island Freight Services

Fullers’ Waiheke Island freight service offers a range of transporting solutions which include mail, small household items, perishables and general food items. Our service operates between downtown Auckland ferry terminal and Matiatia Wharf 7 days a week all year round (including some public holidays).

Please contact us on 09 367 9104 to talk to us about freight sailing times.

 

Wharf to Wharf freight costs:
Small freight cage (1m³)   $55.00
Large freight cage (1.4m³)     $65.00
Individual items up to 15kg (430mm x 400mm x 230mm)   $7.50 each
Individual items up to 25kg (600mm x 420mm x320mm)  $14.00 each
Letters $3.00 each

 

Freight Office/Depot Location:

Auckland Downtown:
Fullers Freight Office
Pier 1, Ferry Terminal
Quay Street
Auckland 1010
Phone: 09 367 9104 (weekdays only)
Email: Freight.shed@fullers.co.nz

Fullers Freight Office is closed in the weekends. For urgent queries please call our contact centre on 09 367 9111

 

Waiheke Island
Matiatia Wharf, Waiheke Island
Phone: 09 372 8305
Mobile: 021 720 982

Freight needs to be delivered to the Fullers Freight Office/Depot at least 45 minutes before the freight sailing time

 

Conditions for service:
  • Freight/ packages need to be labelled and securely packaged.
  • Fragile contents need to be labelled and brought to the attention of freight staff.
  • Large or unusual items are transported at the discretion of freight staff.
  • Fullers will not be held accountable for breakages due to faulty packaging.
  • Any item not packaged is transported at owner’s risk.

Fullers’ liability for freight that is under Fullers' care and control is limited to liability pursuant to the Carriage of Goods Act 1979. The Act limits Fullers' liability to $1,500 per person. Consignors are advised to arrange their own insurance cover for amounts over $1,500.

Journey Planner
21/09/2017
GET FERRY TIMES + BOOK
Travel Alerts

AUCKLAND HARBOUR CRUISE - TRAVEL ALERT - THURSDAY 21st SEPTEMBER 2017

Please be advised the 10.30am Auckland Harbour Cruise has been cancelled today Thursday 21st October 2017.

We apologise for any inconvenience this may cause.


Motutapu Island Closed Due To Storm Damage

Please be advised that Motutapu Island is closed to the public until Labour Weekend, due to track damage caused by storms.

We apologise for any inconvenience caused.


Coromandel/Rotoroa Island service update for Sunday 24th September 2017

Please be advised that the service for Sunday 24th September will depart Coromandel at 1630 as scheduled and take a scenic journey on route to Rotoroa Island. The departure from Rotoroa Island is delayed due to low tides by 45 minutes. Departure from Rotoroa Island will be at 1800 and arriving in Auckland at approximately 1915.

Kind Regards,

360 Team 


Waiheke Customer Update, 29.8.17

Our vessel survey season is well underway, and the majority of vessels have had their annual checks in time for the busy summer season ahead.

Quickcat has been on survey for a bit longer than anticipated this year, and we’re now expecting to have her back in service at the beginning of October. When she returns Superflyte will be taken to Whangarei and we expect her to return from survey in November.

Our brand new vessel Torea has arrived in Auckland, and you’ll start to see her on the Waiheke runs where she’ll join Te Kotuku and Korora after she’s been blessed and commissioned this week. 


Pier 1, Downtown Ferry Terminal – New Ticket Office Development

Building works starting Tuesday 22 August 2017

A new ticket office is being built on Pier 1 at Downtown Ferry Terminal. Work starts on Tuesday 22 August and it’s expected that work will be completed by late September.

The new ticket office will be shared by both Fullers and Auckland Transport, transforming it into both an AT Metro Customer Service Centre and a Fullers Ticket Office. Until it’s built, our ticket office will be temporarily be moved to a new site inside Pier 1 (directly opposite its current location) and it’ll be business as usual for our customers.

During this time we strongly recommend that ferry tickets are pre-purchased in advance to avoid any disruption to your day. You can also purchase Fullers paper tickets online at fullers.co.nz, via the MyFerry App and on board most vessels. We’ll also be extending our ticket office hours at Devonport until 8.30pm Monday to Sunday while work is being carried out.

Auckland Transport are working with the contractors to minimise any impact to customers and we appreciate your understanding during this time.