commuter Ticket Types

Tickets and passes

What’s the difference between a ticket and a pass?

A ‘Ticket’ is defined as a single-use or multi-trip paper ticket with a barcode, and is available for all routes. Tickets can be purchased online at all ticket offices or via the MyFerry app.

When purchasing, please ensure you’re logged in to your MyFerry account so the ticket will populate within the MyFerry app, on the My Tickets page. Paper tickets purchased at the ticket office cannot be scanned into the app afterwards.

Ticket Type examples:

• Single Return Trip Ticket
• 40-Trip Ticket (Waiheke)
• 30-Trip Ticket (Waiheke)
• 20-Trip Ticket (Waiheke)
• 10-Trip Ticket (Devonport, Waiheke, Coromandel)
• Waiheke Workers Weekly Ticket
• Waiheke Tertiary 10-Trip Ticket

A ‘Pass’ is defined as a long-term, multi-trip card with photo ID available for Devonport and Waiheke routes only. Passes can be purchased only at Ticket Offices, but can subsequently be renewed online.

Pass Types:

• Monthly Pass (Devonport, Waiheke)
• 30-Day Pass (Devonport, Waiheke)

Pass types

Monthly Pass

• Eligible destinations: Waiheke Island, Devonport
• Type of traveller: For commuters travelling every day over a calendar month and purchasing travel at the end/start of the month
• Entitlement: Unlimited travel over a calendar month
• Where to purchase: Ticket offices, 5 days before and 5 days after the first day of the month, or renew online

Extra benefits:

• Gives automatic entitlement to 15% off selected food & beverage items
• Waiheke monthly includes free bus travel on Waiheke buses

Special terms and conditions: For more information, please see our Terms and Conditions here.

30-Day Pass

• Eligible destinations: Waiheke Island, Devonport
• Type of traveller: For commuters travelling every day over a 30 consecutive day period and purchasing travel outside of the monthly pass dates
• Entitlement: Unlimited travel over 30 days from the first time of use
• Where to purchase: Ticket offices, or renew online

Special terms and conditions: Renewing this pass can be done after or on the day it has expired. For more information, please see our Terms and Conditions here.

Ticket types

40-Trip Ticket

• Eligible destinations: Waiheke Island
• Type of traveller: Cost-effective option for frequent travellers over an extended period of time
• Entitlement: 40 one-way trips over a 12 month period
• Where to purchase: Ticket offices

Special terms and conditions: Valid for 1 year from date of purchase. Maximum 2 people per trip. For more information on the maximum number of trips per ticket please see our Terms and Conditions here.

30-Trip Ticket

• Eligible destinations: Waiheke Island
• Type of traveller: Cost-effective option for frequent travellers over a 3 month period
• Entitlement: 30 one-way trips over a 3 month period
• Where to purchase: Online and ticket offices

Special terms and conditions: Valid for 90 days from date of purchase. Maximum 2 people per trip. For more information on the maximum number of trips per ticket please see our Terms and Conditions here.

20-Trip Ticket

• Eligible destinations: Waiheke Island
• Type of traveller: Cost-effective option for frequent travellers over an extended period of time
• Entitlement: 20 one-way trips over a 12 month period
• Where to purchase: Ticket offices

Special terms and conditions: Valid for 1 year from date of purchase. Maximum 2 people per trip. For more information, please see our Terms and Conditions here.

10-Trip Ticket

• Eligible destinations: Waiheke Island, Devonport and Coromandel
• Type of traveller: Cost-effective option for frequent travellers over an extended period of time
• Entitlement: 10 one-way trips over 12 month period
• Where to purchase: Online and ticket offices

Special terms and conditions: Valid for 1 year from date of purchase. Maximum 4 people per trip (Waiheke Island) or Maximum 2 people per trip (Devonport and Coromandel). For more information on the maximum number of trips per ticket please see our Terms and Conditions here.

Waiheke Workers Weekly Ticket

• Eligible destinations: Waiheke Island
• Type of traveller: Great value and convenient option for commuters who know they are travelling over a specific week period
• Entitlement:10 x one-way trips over 7 consecutive days from date of purchase
• Where to purchase: Online and ticket offices

Special terms and conditions: Maximum 1 person per trip. Maximum 10 trips per ticket. Expires after 7 days from the date of purchase. Does not include bus travel.

Students

Waiheke Tertiary Monthly Pass or 10-Trip Pass

• If you hold a current Auckland Transport Tertiary Student ID card with a valid AT sticker you are eligible to purchase a Waiheke Tertiary monthly pass or Waiheke Tertiary 10-trip ticket
• Fullers have the right to withdraw this condition at any time
• The Auckland Transport Tertiary Student ID card must be presented at the time of purchase and when validating your ticket/pass

For more information, please see our Terms and Conditions here.

AT HOP passes

AT HOP Ferry Monthly Pass

AT HOP monthly passes for ferries are loaded onto AT HOP cards. They provide unlimited travel on the services listed on each pass for one calendar month from the day of first use.

• Entitlement: AT HOP monthly ferry passes cannot be used for other ferry services except the ones listed for each
• Where to purchase: Online from AT, at ticket offices, AT HOP retailers and AT HOP ticket machines
• Note: The monthly pass price does not include the $10 one-off purchase price of an AT HOP card. Purchase price is non-refundable. Visit at.govt.nz for more details

Ferry Inner Monthly AT HOP Pass:

• Devonport
• Stanley Bay
• Bayswater
• Northcote Point
• Birkenhead

Ferry Mid Monthly AT HOP Pass:

• Half Moon Bay
• Beach Haven
• Hobsonville
• West Harbour

Ferry Outer Monthly AT HOP Pass:

• Gulf Harbour

Senior travel

Auckland Transport Gold HOP cardholders, or blue HOP cardholders with the SuperGold or Auckland Transport Senior Citizen ID concession loaded on it can travel for free on selected Fullers and 360 Discovery ferry services from 9am weekdays, all day on weekends and public holidays. 

Check out our FAQ section for more info here.

Unaccompanied Minors - Read more information about our unaccompanied minors policy in the Code of Conduct section under Children here.