commuter Ticket types

Tickets and passes

What’s the difference between a ticket and a pass?

A ‘ticket’ is defined as a single-use or multi-trip paper ticket with a barcode, and is available for all routes. Single tickets can be purchased online, at all ticket offices or via the MyFerry app. Multi-trip tickets can be purchased at all ticket offices.

When purchasing online, please ensure you’re logged in to your MyFerry account so the ticket will populate within the MyFerry app, on the My Tickets page. Paper tickets purchased at the ticket office cannot be scanned into the app afterward.

Ticket types

• Single return trip ticket.
• 40-trip ticket (Waiheke).
• 10-trip ticket (Devonport).

A ‘pass’ is defined as a long-term, multi-trip card with photo ID available for Devonport and Waiheke routes only. Passes can be purchased only at Fullers360 ticket offices, but can subsequently be renewed online. The exception to this is the FlexiPass which can also be purchased in the MyFerry app and doesn’t require photo ID.

Pass types

Monthly pass

• Eligible destinations: Waiheke Island and Devonport.
• Type of traveller: commuters travelling many days each month.
• Entitlement: unlimited travel for one calendar month from the day of first use.
• Where to purchase: in Fullers360 ticket offices, renew online or with the MyFerry app.

Price (Waiheke Island): 

• adult: $403
• tertiary: $293
• child: $177

Price (Devonport): 

• adult: $160

Extra benefits include:

• automatic entitlement to 15% off selected food and beverage items onboard
• free bus travel on Waiheke buses.

Special terms and conditions apply, read more here.

FlexiPass

• Eligible destinations: Waiheke Island.
• Type of traveller: frequent travellers, giving the flexibility to top up as you go.
• Entitlement: purchase trips in increments of 10. Valid for one year from the date of purchase.
• Where to purchase: in Fullers360 ticket offices or renew online or with the MyFerry app.

Price (Waiheke Island): 

• adult: $166 for 10 trips
• tertiary: $97.50 for 10 trips
• child: $77 for 10 trips

All FlexiPasses issued before 31 March 2021 are valid for three (3) years from the date of purchase. All FlexiPasses issued as of 1 April 2021 are valid for one (1) year from the date of purchase. Maximum four people per trip.

Special terms and conditions apply, read more here.

Ticket types

40-trip ticket

• Eligible destinations: Waiheke Island.
• Type of traveller: frequent travellers who travel over an extended period of time.
• Entitlement: 40 one-way trips over a 12 month period.
• Where to purchase: in Fullers360 ticket offices.

Price (Waiheke Island): 

• adult: $574.50
• child: $262.50

Special terms and conditions apply. Valid for one year from the date of purchase. Maximum two people per trip (Waiheke). For more information on the maximum number of trips per ticket please see our terms and conditions here.

10-trip ticket

• Eligible destinations: Devonport. 
• Type of traveller: frequent travellers who travel over an extended period.
• Entitlement: 10 one-way trips over 12 month period.
• Where to purchase: online and in Fullers360 ticket offices.

Price (Devonport): 

• adult: $50
• child: $29.50
• tertiary: $38/

Special terms and conditions. Valid for one year from the date of purchase. Maximum two people per trip (Devonport). For more information on the maximum number of trips per ticket please see our terms and conditions here.

Tertiary students

If you hold a current Tertiary Student ID card from Auckland institutions you are eligible to access discounted travel with a tertiary Waiheke Monthly pass, Waiheke FlexiPass or a Devonport 10-Trip ticket.

Registering your tertiary pass with Fullers360?

Registering your pass and validating your Student ID confirms eligibility for the discounted fares available to students.

All tertiary passes must be registered with a valid and current Student ID from an Auckland tertiary institution. Your student ID card, in addition to one of the following, must be presented at the time of purchase and when registering or validating your ticket/pass: an AT tertiary ID sticker for the current year, a tertiary concession loaded on your AT Hop card, or your semester enrolment confirmation letter.

• If you already have a current tertiary pass, you will need to present your current Student ID to our ticket office staff before 31st March 2021, so it can be registered for the 2021 year.
• If you are a new Student purchasing a tertiary pass, please see our friendly ticket office staff who will set you up with your tertiary new pass.
• Our tertiary Monthly pass and FlexiPass require customer photos to be printed on them to confirm the identity of our tertiary passengers.
• Tertiary monthly and FlexiPass will be valid for one year, and will need to be registered each calendar year with a student ID.
• If eligible, to keep using a tertiary pass for the next tertiary year, passes will need to be re-registered with a valid student ID to continue using the pass. Before 31 March each year, bring in a valid student ID in to a Fullers360 ticket office to be sighted to be registered for another year. Your student ID card, in addition to one of the following, must be presented at the time of purchase and when registering or validating your ticket/pass: an AT tertiary ID sticker for the current year, a tertiary concession loaded on your AT Hop card, or your semester enrolment confirmation letter.

Tertiary passes that are not registered with a valid student ID will automatically be blocked from 31 March 2021, and will remain blocked until validated at a Fullers360 ticket office.

Tertiary students are limited to purchasing one flexi tertiary pass and one monthly tertiary pass. For full terms and conditions visit this page.

Pop into a Fullers360 ticket office to purchase, register or renew your tertiary pass. 

AT HOP passes

AT HOP ferry monthly pass

AT HOP monthly passes for ferries are loaded onto AT HOP cards. They provide unlimited travel on the services listed on each pass for one calendar month from the day of first use.

• Entitlement: AT HOP monthly ferry passes cannot be used for other ferry services except the ones listed below.
• Where to purchase: online from AT, AT ticket offices, AT HOP retailers and AT HOP ticket machines.
• Note: the monthly pass price does not include the $10 one-off purchase price of an AT HOP card. Purchase price is non-refundable. Visit at.govt.nz for more details.

Ferry inner monthly AT HOP pass:

• Devonport
• Bayswater
• Northcote Point
• Birkenhead

Ferry mid monthly AT HOP pass:

• Half Moon Bay
• Beach Haven
• Hobsonville
• West Harbour

Ferry outer monthly AT HOP pass:

• Gulf Harbour

Senior travel

AT Gold HOP cardholders, or blue HOP cardholders with the SuperGold, or AT Senior Citizen ID concession loaded on it can travel for free on selected Fullers360 ferry services from 9am on weekdays and all day on weekends and public holidays. 

Check out our FAQ section for more info here.

Unaccompanied minors

Read more information about our unaccompanied minors policy in the code of conduct section under children here.