Your bicycles and scooters onboard

Passengers may bring their bike or scooter on board most of our sailings, this is free of charge and is subject to available space. This applies to standard sized bikes with pedals, standard sized battery assisted e-bikes with pedals, e-unicycles, stand up scooters and mobility scooters only. Petrol powered bikes, electric dirt bikes or oversized electric bikes are not permitted onboard. Most of our vessels are equipped with bike racks. Using these storage options reduces the risk of your bike falling and causing damage or injury. On vessels that bike storage is unavailable, please ensure you position your bike safely and out of the way of other passengers.

 

Bikes and scooters need to be stored outside on the back deck of most of our vessels. Two of our larger vessels (Kekeno and Ika Kakahi) are designed to carry bikes inside the cabin. If storing your bike or scooter on the outside back deck make sure your bike is not stored in front of any emergency equipment, doorways (including bathrooms and engine rooms) and access ways. If you’re unsure then please ask one of our friendly crew members for assistance.

 

Fire extinguishers are carried on board all vessels. E-bikes, e-scooters and e-unicycles need to be stored outside on the back deck of most of our vessels because of their lithium batteries. Lithium fire blankets are carried on select ferries where e-bikes, e-scooters and e-unicycles are permitted inside the cabin. Charging of e-bikes, e-scooters and e-unicycles is not permitted whilst on board.

 

Bikes, scooters and unicycles are not permitted on sailings to and from any of the Department of Conservation (DoC) managed islands which include: Rangitoto Island, Rotoroa Island, Motutapu Island and Motuihe Island.

Fullers360 crew count the number of bikes and scooters that board each sailing to ensure a safe number are permitted on board. The maximum bike capacity varies by vessel which depends on the size, design and health and safety requirement of each individual boat.

Our smaller boats allow up to 10 bikes on board, although some are less. Larger boats allow up to 25-30 bikes on board.

Our ferries are not designed to carry a large number of bikes and scooters, so each vessel’s maximum capacity is in place to ensure access ways are clear and safety equipment isn’t blocked.

Our ferries rotate around the network which means that if you regularly travel with Fullers360 and you tend to have the same vessel for your journey, this may change from time to time.

If your sailing reaches the maximum number of bikes and scooters before you have boarded, you will need to wait for the next sailing. However, the Master on each sailing has the authority to permit more bikes and/or scooters on a sailing to exceed the maximum capacity if they deem it safe and appropriate, this decision is up to the Master’s discretion based on how many passengers are onboard.

We recommend arriving at the wharf at least 20 minutes before your preferred sailing to help secure a place on board.

During busy peak commute times we do our best to make sure vessels with more capacity are in use to enable more passengers with bikes and scooters to get on board.

Sustainable commuting is one of our key focus areas at Fullers360! We are working towards planning future vessel design where bike capacity will be increased to accommodate our shift to more sustainable transport options.