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22/08/2017
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Travel Alerts

HALF MOON BAY TRAVEL ALERT, LOW TIDES

Please be advised that the following services will be operated by bus due to low tides:

Tuesday 22 August 2017

1.30pm Auckland – HMB
2.15pm HMB – Auckland

Wednesday 23 August 2017

1.30pm Auckland – HMB
2.15pm HMB – Auckland
2.30pm Auckland to HMB
3.15pm HMB to Auckland

Thursday 24 August 2017

1.30pm Auckland to HMB
2.15pm HMB to Auckland
2.30pm Auckland to HMB
3.15pm HMB to Auckland


Pier 1, Downtown Ferry Terminal – New Ticket Office Development

Building works starting Tuesday 22 August 2017

A new ticket office is being built on Pier 1 at Downtown Ferry Terminal. Work starts on Tuesday 22 August and it’s expected that work will be completed by late September.

The new ticket office will be shared by both Fullers and Auckland Transport, transforming it into both an AT Metro Customer Service Centre and a Fullers Ticket Office. Until it’s built, our ticket office will be temporarily be moved to a new site inside Pier 1 (directly opposite its current location) and it’ll be business as usual for our customers.

During this time we strongly recommend that ferry tickets are pre-purchased in advance to avoid any disruption to your day. You can also purchase Fullers paper tickets online at fullers.co.nz, via the MyFerry App and on board most vessels. We’ll also be extending our ticket office hours at Devonport until 8.30pm Monday to Sunday while work is being carried out.

Auckland Transport are working with the contractors to minimise any impact to customers and we appreciate your understanding during this time.


Devonport Customer Communications - Kea Out Of Service

In July, Kea was taken out of service for urgent repairs which have required her to remain out of operation. Access to a slipway has proven extremely difficult resulting in further delays. A slipway has now become available enabling us to undertake the repairs whilst at the same time allowing us to carry out her annual survey. During this time Cap Surfer and TiriKat will be the main vessels for the Devonport service until Kea returns in mid to late September.