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Gulf Harbour Travel Update 22nd Sept 2017

Good evening.

We have encountered a mechanic issue on a vessel tonight. Engineers have attended tonight but we have been unable to repair. Therefore, tomorrow Friday 22nd Sept, the 7:30am Gulf Harbour to Auckland service will be via bus replacement.

Apologies for the late notice and for any inconvenience caused.

Regards

Jimbo - Manger 360 Discovery

Motutapu Island Closed Due To Storm Damage

Please be advised that Motutapu Island is closed to the public until Labour Weekend, due to track damage caused by storms.

We apologise for any inconvenience caused.

Waiheke Customer Update, 29.8.17

Our vessel survey season is well underway, and the majority of vessels have had their annual checks in time for the busy summer season ahead.

Quickcat has been on survey for a bit longer than anticipated this year, and we’re now expecting to have her back in service at the beginning of October. When she returns Superflyte will be taken to Whangarei and we expect her to return from survey in November.

Our brand new vessel Torea has arrived in Auckland, and you’ll start to see her on the Waiheke runs where she’ll join Te Kotuku and Korora after she’s been blessed and commissioned this week. 

Pier 1, Downtown Ferry Terminal – New Ticket Office Development

Building works starting Tuesday 22 August 2017

A new ticket office is being built on Pier 1 at Downtown Ferry Terminal. Work starts on Tuesday 22 August and it’s expected that work will be completed by late September.

The new ticket office will be shared by both Fullers and Auckland Transport, transforming it into both an AT Metro Customer Service Centre and a Fullers Ticket Office. Until it’s built, our ticket office will be temporarily be moved to a new site inside Pier 1 (directly opposite its current location) and it’ll be business as usual for our customers.

During this time we strongly recommend that ferry tickets are pre-purchased in advance to avoid any disruption to your day. You can also purchase Fullers paper tickets online at fullers.co.nz, via the MyFerry App and on board most vessels. We’ll also be extending our ticket office hours at Devonport until 8.30pm Monday to Sunday while work is being carried out.

Auckland Transport are working with the contractors to minimise any impact to customers and we appreciate your understanding during this time.