Our Story

a little about us

Fullers and 360 Discovery Cruises combine to form the largest public transport ferry operator in New Zealand, operating in New Zealand’s largest transport market, Auckland. Together we provide ferry commuter services and tourism experiences to locals and visitors.

With us you’ll have great experiences, which become great stories, and begin the moment you step onto our ferries.

Today, the Group transports over 4.5 million passengers each year to 16 destinations and has grown its fleet to 16 vessels. Fullers also operate a 21 vehicle bus fleet on Waiheke Island, Waiheke Bus Company, providing urban bus services to the local community and the tourist market.  

 

Where We’ve Come From...

Fullers’ inception can be traced back to a family sailing trip in the summer of 1981 when George Hudson and his son, Douglas, saw a tired and worn out procession of old wooden ferries slowly ebb past their own boat. The Hudson’s realised the potential for an improved ferry service on the Waitemata Harbour and strove to do something about it. By the end of ‘81, the Hudson’s were the proud owners of North Shore Ferries.

Over the coming years the company underwent multiple developments, and recognising the value of the “Fullers” brand, the company amalgamated its operations and changed its name to Fullers Group Limited. George continued to play a significant role in the company up until 2007, after many successful years, when he stepped down from his active role as Chairman and his son Douglas became the CEO, a position he holds to this day.

In 2009 Fullers became part of the Souter Holdings group of companies, headed by Scottish entrepreneur Brian Souter, which owns a number of other transport operations in New Zealand and around the world.

In the same year, Souter Holdings Ltd purchased ferry operator 360 Discovery Limited. This added a unique offering to the group, with 360 Discovery’s focus on eco-based tourism. This company has seen substantial growth of its own, expanding into providing commuter ferry services to the Beach Haven, Hobsonville and Gulf Harbour communities.

The genesis of the company was complete in 2015 when Souter Group was renamed as InMotion Group - reflecting the company's focus on growing its urban, city to city, charter and tour service businesses. Putting the group's bus and ferry businesses together in the newly-formed InMotion Group is the next step in the businesses growth and development.

While many aspects of the businesses have evolved since their humble beginnings, what remains unchanged for Fullers and 360 Discovery, is the continued support of the communities reached, to provide a fast, efficient fleet in the Hauraki Gulf along with memorable experiences to customers.

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23/03/2017
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Travel Alerts

Orapiu Wharf – temporary closure

Over the past 4 months Orapiu Wharf has been partially closed due to the steps and boarding platforms requiring repair. We’ve continued operating our service by utilising the front face of the wharf, but this has come with many challenges.
Due to safety concerns for both our crew and passengers, we’ve made the decision to suspend services to the wharf until repairs are made.
Auckland Transport will undertake repairs and have advised they’ll endeavour to have these completed in order for the wharf to be operational prior to Easter.

We understand that Orapiu is a vital link for residents on Waiheke Island for travel to and from Coromandel, and apologise for the inconvenience this may cause you. During the time of this temporary closure, passengers will need to depart from downtown Auckland. 

 

If you have travel booked departing from Orapiu please contact 360 Discovery on 09 307 8005.


Gulf Harbour Service Update

Yesterday Discovery 3 finished refueling at 5.30pm and had an issue with a starter motor.

We immediately arranged a bus to replace the 5.45pm service, however because of the short time frame this meant we were only able to get a bus at approximately 6.00pm.

Shortly after this a temporary repair was made to Discovery 3 and we made the decision to relocate the vessel to Gulf Harbour to minimise crew working hours. Overnight we replaced the starter motor and she was back in service this morning.

We apologise for the inconvenience this disruption may have caused you.

Kind regards,

360 Discovery Team


Rangitoto Service Cancellations: Sat 25 March

Please be advised that the 7.30am, 9.15am and 10.30am ex Auckland services and the 9.25am ex Devonport service to Rangitoto Island  on Saturday 25 March have been cancelled due to The Dual multi-sport event.
The first service to Rangitoto Island will be 12.15pm ex Auckland and 12.25pm ex Devonport.

We apologise for any inconvenience this may cause.


CUSTOMER ANNOUNCEMENT – Adele Concert Delays

Pleased be advised that the 11.45pm sailings from Auckland to Waiheke on Thursday 23rd March and Saturday 25th March will be delayed, departing at 12am (midnight), for passengers attending the Adele concerts.

Our normal timetable will operate on Sunday 26th March.

Thanks,

The Fullers team


Devonport travel alert – Extra Sailings for Adele Concert

Pleased be advised that we’ve added two additional late sailings on Thursday 23rd March and Sunday 26th March for passengers attending the Adele concerts.

Additional Devonport Sailings - 23rd March and 26th March

12:00am (midnight) Auckland to Devonport

12:30am Auckland to Devonport

Our normal timetable will operate for Friday and Saturday night, where our usual late night sailings at 12am (midnight) and 1.00am will run.

Thanks,

The Fullers Team