Our Story

a little about us

Fullers and 360 Discovery Cruises combine to form the largest public transport ferry operator in New Zealand, operating in New Zealand’s largest transport market, Auckland. Together we provide ferry commuter services and tourism experiences to locals and visitors.

With us you’ll have great experiences, which become great stories, and begin the moment you step onto our ferries.

Today, the Group transports over 4.5 million passengers each year to 16 destinations and has grown its fleet to 16 vessels. Fullers also operate a 21 vehicle bus fleet on Waiheke Island, Waiheke Bus Company, providing urban bus services to the local community and the tourist market.  

 

Where We’ve Come From...

Fullers’ inception can be traced back to a family sailing trip in the summer of 1981 when George Hudson and his son, Douglas, saw a tired and worn out procession of old wooden ferries slowly ebb past their own boat. The Hudson’s realised the potential for an improved ferry service on the Waitemata Harbour and strove to do something about it. By the end of ‘81, the Hudson’s were the proud owners of North Shore Ferries.

Over the coming years the company underwent multiple developments, and recognising the value of the “Fullers” brand, the company amalgamated its operations and changed its name to Fullers Group Limited. George continued to play a significant role in the company up until 2007, after many successful years, when he stepped down from his active role as Chairman and his son Douglas became the CEO, a position he holds to this day.

In 2009 Fullers became part of the Souter Holdings group of companies, headed by Scottish entrepreneur Brian Souter, which owns a number of other transport operations in New Zealand and around the world.

In the same year, Souter Holdings Ltd purchased ferry operator 360 Discovery Limited. This added a unique offering to the group, with 360 Discovery’s focus on eco-based tourism. This company has seen substantial growth of its own, expanding into providing commuter ferry services to the Beach Haven, Hobsonville and Gulf Harbour communities.

The genesis of the company was complete in 2015 when Souter Group was renamed as InMotion Group - reflecting the company's focus on growing its urban, city to city, charter and tour service businesses. Putting the group's bus and ferry businesses together in the newly-formed InMotion Group is the next step in the businesses growth and development.

While many aspects of the businesses have evolved since their humble beginnings, what remains unchanged for Fullers and 360 Discovery, is the continued support of the communities reached, to provide a fast, efficient fleet in the Hauraki Gulf along with memorable experiences to customers.

Journey Planner
21/09/2017
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Travel Alerts

AUCKLAND HARBOUR CRUISE - TRAVEL ALERT - THURSDAY 21st SEPTEMBER 2017

Please be advised the 10.30am Auckland Harbour Cruise has been cancelled today Thursday 21st October 2017.

We apologise for any inconvenience this may cause.


Motutapu Island Closed Due To Storm Damage

Please be advised that Motutapu Island is closed to the public until Labour Weekend, due to track damage caused by storms.

We apologise for any inconvenience caused.


Coromandel/Rotoroa Island service update for Sunday 24th September 2017

Please be advised that the service for Sunday 24th September will depart Coromandel at 1630 as scheduled and take a scenic journey on route to Rotoroa Island. The departure from Rotoroa Island is delayed due to low tides by 45 minutes. Departure from Rotoroa Island will be at 1800 and arriving in Auckland at approximately 1915.

Kind Regards,

360 Team 


Waiheke Customer Update, 29.8.17

Our vessel survey season is well underway, and the majority of vessels have had their annual checks in time for the busy summer season ahead.

Quickcat has been on survey for a bit longer than anticipated this year, and we’re now expecting to have her back in service at the beginning of October. When she returns Superflyte will be taken to Whangarei and we expect her to return from survey in November.

Our brand new vessel Torea has arrived in Auckland, and you’ll start to see her on the Waiheke runs where she’ll join Te Kotuku and Korora after she’s been blessed and commissioned this week. 


Pier 1, Downtown Ferry Terminal – New Ticket Office Development

Building works starting Tuesday 22 August 2017

A new ticket office is being built on Pier 1 at Downtown Ferry Terminal. Work starts on Tuesday 22 August and it’s expected that work will be completed by late September.

The new ticket office will be shared by both Fullers and Auckland Transport, transforming it into both an AT Metro Customer Service Centre and a Fullers Ticket Office. Until it’s built, our ticket office will be temporarily be moved to a new site inside Pier 1 (directly opposite its current location) and it’ll be business as usual for our customers.

During this time we strongly recommend that ferry tickets are pre-purchased in advance to avoid any disruption to your day. You can also purchase Fullers paper tickets online at fullers.co.nz, via the MyFerry App and on board most vessels. We’ll also be extending our ticket office hours at Devonport until 8.30pm Monday to Sunday while work is being carried out.

Auckland Transport are working with the contractors to minimise any impact to customers and we appreciate your understanding during this time.