Travel Alerts

Stanley Bay Services 23 December - February 2020

Dear Customers, you may be aware the Stanley Bay route will be having a prolonged break over the summer period. The service will be on hold from Monday 23 December 2019 and will resume on Monday 17 February 2020*

As work progresses on the Downtown project and public space, Auckland Transport is making some changes to the berths which ferry services use.

As a result, there will be limited berths when regular services resume after the holiday season. In order to make sure other services continue to operate safely and on time, Auckland Transport have decided to cancel the Stanley Bay ferry service for an additional 5 to 6 weeks on top of the regular Christmas / New Year break.

*Service resumption dependant on the completion of construction works for the first of the new berths on Queens Wharf West.

For more information please visit https://at.govt.nz/bus-train-ferry/service-announcements/ferry-service-changes/#stanley

Planned Event: Get Home Free this Friday, 20 December on some of our ferry services

Auckland Transport’s initiative Home Free is back for 2019.  On Friday 20 December 2019, customers can travel FREE on some of our ferry services from 4 pm until the end-of-service*.  

Travel Advice: There may be increased numbers of passengers during this time, please plan ahead and allow more travel time. Thank you for your patience.

*This offer excludes Waiheke Island ferry and Fullers360 tour products and services. Please note end of service times vary for different routes.

For more information, visit https://fullers.co.nz/customer-updates/customer-updates/get-home-free-this-friday-20-december-2019/

Reminder: Claim your Waiheke Residents Card to use the Residents Lane from 21 December

We wanted to remind our customers that from this Saturday, 21 December 2019, in order to access the Residents Lane, you will need to have your Residents Card.

Head to Matiatia Ticket Office with a proof of address to get your card!

For more information, please visit https://fullers.co.nz/commuter-hub/residents-lane/