Travel Alerts

HALF MOON BAY CANCELLATION - UPDATE: 3:29PM on Friday, 3rd April 2020

Please be advised that the following Half Moon Bay services will be cancelled on the 9^th April, 10^th April & the 11^th April April due to low tides preventing safe ferry navigation:

Thursday, 9^th April 2020

1:30 pm Auckland – Half Moon Bay    

2:15 pm Half Moon Bay – Auckland

Friday 10^th April 2020

3:00 pm Auckland – Half Moon Bay

3:45 pm Half Moon Bay – Auckland

Saturday 11^th April 2020

3:00 pm Auckland – Half Moon Bay

3:45 pm Half Moon Bay – Auckland

Thank you for your patience and understanding

Passenger Registration Process

Please be advised on our Devonport service we are implementing a passenger register process at boarding, to record contact details of those using our services during the level four alert.

This process will be in place from Friday 3^rd April throughout the duration of the level four alert.

For more information please visit: https://fullers.co.nz/covid-19-updates/covid-19-customer-updates/

Thank you for your cooperation

COVID-19 - Changes to freight travel

Following the latest guidance received from the Government, Fullers360 is required to limit the freight it receives and transports. Freight will only be accepted if it has arrived via a courier company. This change is effective immediately. Crew are not able to accept packages that are not delivered via a courier company.

This is in line with government guidance and will be a service that is monitored by New Zealand police.

For further information please visit: https://transport.govt.nz/about/covid-19-alert-level-4-transport-essential-services/

The guidance is subject to change as the response to COVID-19 evolves. Please keep checking back here for additional updates.

Thanks for your understanding.

Covid19 Alert 4 - Waiheke, Devonport, Hobsonville and Half Moon Bay Service Update

Covid19 Alert 4 - Service Update

We will continue to operate some services with an alternative timetable to support those who need essential travel with us during the Covid19 level 4 lockdown.

For the new alternative timetable for Waiheke, Devonport, Hobsonville and Half Moon Bay, please visit https://fullers.co.nz/covid-19-updates/covid-19-timetables/

We are really pleased to let our customers know we will be providing free services for the destination services listed above. During Alert Level 4 – Bayswater, Birkenhead, Gulf Harbour and Stanley Bay services have been cancelled until further notice.

Please use your hop card as normal and for those using passes, you will not need to scan your ticket.

Travel Alert – COVID-19 Information Page

The situation with COVID-19 and New Zealand’s ongoing response is changing daily. As a business and public transport operator, we are working hard to make some proactive and practical decisions considering the evolving situation, whilst also responding to new information and advice as it comes in.

It’s a priority to keep our customers informed. We have set up a new COVID-19 response page and will be updating this page regularly as changes are made. 

For the latest Covid-19 information and advice for our customers please visit: https://fullers.co.nz/covid-19-updates/

Thank you for your understanding and patience as we all work together and respond to the evolving situation.