Travel Alerts

Additional Waiheke Sailings commencing Monday - 8 June 2020

From Monday - 8th June 2020

We are pleased to advise we will be offering increased sailings for our Waiheke commuters. From Monday 8^th June onwards, we will be running additional early morning and late-night ferry services for Waiheke Island on the weekdays, and some afternoon services on Fridays.

These timetable changes will be in place from Monday 8^th June until the 11^th October 2020. Until 8^th June, we will continue to operate the hourly timetable.

TRAVEL ADVICE – Please avoid travelling at peak times and allow extra travel time.

Please check the timetables before planning your travel with us: https://www.fullers.co.nz/covid-19-updates/covid-19-timetables/

For more information on the additional services, please visit: https://www.fullers.co.nz/customer-updates/customer-updates/additional-waiheke-sailings-commencing-monday-8-june-2020/

Resuming 3:30 pm and 3:45 pm services to and from Devonport starting Monday, 25 May 2020

We are pleased to advise the 3:30 pm sailing from Auckland to Devonport and 3.45pm sailing from Devonport to Auckland will resume from Monday 25^th May, to assist school kids attending North Shore schools on their journey home. These resumed sailings will operate on weekdays Monday - Friday. 

Our services are currently running on the alternative COVID-19 timetables – please check our timetables before planning your travel with us: https://fullers.co.nz/timetables-and-fares/?from=DEVO&to=AUCK

Thank you for following the Ministry of Health guidelines and keeping a safe distance from fellow passengers while on-board.

Ferry services during Alert Level 2 - starting 14 May 2020

The Government has announced that we will be moving to Alert Level 2 at 11:59pm tonight. We will continue to operate ferry services on all our commuter routes.

Devonport and Waiheke will continue running on reduced timetables. Please check our timetables before planning your journey with us: https://fullers.co.nz/covid-19-updates/covid-19-timetables/

For our alert level two information – please visit: https://fullers.co.nz/covid-19-updates/covid-19-customer-updates/

Our services will be running at a reduced 50% passenger capacity to ensure 1-metre physical distancing guidelines onboard the vessels.

We are suspending our passenger register system and fares will resume as normal. Contactless payment is encouraged to limit personal contact.

For travel advice during alert level two – please visit https://fullers.co.nz/covid-19-updates/covid-19-travel-advice/

Travel Alert – COVID-19 Information Page

The situation with COVID-19 and New Zealand’s ongoing response is changing daily. As a business and public transport operator, we are working hard to make some proactive and practical decisions considering the evolving situation, whilst also responding to new information and advice as it comes in.

It’s a priority to keep our customers informed. We have set up a new COVID-19 response page and will be updating this page regularly as changes are made. 

For the latest Covid-19 information and advice for our customers please visit: https://fullers.co.nz/covid-19-updates/

Thank you for your understanding and patience as we all work together and respond to the evolving situation.