Waiheke Island Ticket Types

Tickets and passes

What’s the difference between a ticket and a pass?

A ‘Ticket’ is defined as a single-use or multi-trip paper ticket with a barcode, and is available for all routes. Tickets can be purchased online at all ticket offices or via the MyFerry app.

When purchasing, please ensure you’re logged in to your MyFerry account so the ticket will populate within the MyFerry app, on the My Tickets page. Paper tickets purchased at the ticket office cannot be scanned into the app afterwards.

Ticket Type examples:

• Single Return Trip Ticket
• 40-Trip Ticket (Waiheke)

Ticket Type examples:

The ‘Pass’ is defined as a long-term, multi-trip card with photo ID available for Devonport and Waiheke routes only. Passes can be purchased only at Ticket Offices, but can subsequently be renewed online. The exception to this is the FlexiPass which can also be purchased via the MyFerry app and doesn’t require photo ID.

Pass Type examples:

• Monthly Pass (Waiheke)

Pass types

Monthly Pass

• Pricing:  Adult $365   Tertiary* $264   Child $163
• Type of traveller: For commuters travelling every day over a calendar month and purchasing travel at the end/start of the month
• Entitlement: Unlimited travel over a calendar month
• Where to purchase: Ticket offices, 5 days before and 5 days after the first day of the month, or renew online

Extra benefits:

• Gives automatic entitlement to 15% off selected food & beverage items
• Waiheke monthly includes free bus travel on Waiheke buses

Special terms and conditions: For more information, please see our Terms and Conditions here.

FlexiPass

• Adult Pricing:  $150  (Maximum 4 passengers per trip)
• Tertiary* Pricing: $88  (Maximum 1 passenger per trip)
• Child Pricing:$71  (Maximum 4 passengers per trip)
• Type of traveller: Cost-effective option for frequent travellers over an extended period of time
• Entitlement: Purchase in 10-trip increments
• Where to purchase: Online and ticket offices

Special terms and conditions: Valid for 3 year from date of purchase. For more information on a maximum number of trips, please see our Terms and Conditions here.

*TICKET TYPE: WAIHEKE TERTIARY MONTHLY & FlexiPass. If you hold a current Auckland Transport Tertiary Student ID card with a valid AT sticker you are eligible to purchase a Waiheke Tertiary monthly pass or FlexiPass. Fullers360 have the right to withdraw this condition at any time. The Auckland Transport Tertiary Student ID card must be presented at the time of purchase and when validating your ticket/pass.

Ticket types

40-Trip Ticket

• Pricing: Adult $520   Child $242   Maximum of two passengers per trip per adult multi-trip pass.. Maximum of four passengers per trip per child multi-trip pass.
• Type of traveller: Cost-effective option for frequent travellers over an extended period of time
• Entitlement: 40 one-way trips over a 12 month period
• Where to purchase: Ticket offices

Special terms and conditions: Valid for 1 year from date of purchase. Maximum 2 adults per trip. For more information on the maximum number of trips per ticket please see our Terms and Conditions here.

Students

Waiheke Tertiary Monthly Pass or FlexiPass

• If you hold a current Auckland Transport Tertiary Student ID card with a valid AT sticker you are eligible to purchase a Waiheke Tertiary monthly pass or Waiheke Tertiary FlexiPass
• Fullers360 have the right to withdraw this condition at any time
• The Auckland Transport Tertiary Student ID card must be presented at the time of purchase and when validating your ticket/pass

For more information, please see our Terms and Conditions here.

Renewing your pass

Renew a current pass - you can renew a current pass online by logging in to the MyFerry member portal or you can register here.

I forgot to renew my pass last month - if you didn't renew your pass last month, you will need to visit a Fullers360 ticket office, or contact us.

How to buy a new monthly pass - If you do not already have a monthly pass you will need to purchase a pass from a Fullers360 ticket office, or contact us.

Senior travel

Auckland Transport Gold HOP cardholders, or blue HOP cardholders with the SuperGold or Auckland Transport Senior Citizen ID concession loaded on it can travel for free on selected Fullers360 ferry services from 9am weekdays, all day on weekends and public holidays. 

Check out our FAQ section for more info here.

Unaccompanied Minors - Read more information about our unaccompanied minors policy in the Code of Conduct section under Children here.