1. Travelling with a bike or scooter?
Bikes and scooters travel free with any fare-paying passenger on Fullers360 services, subject to available space. This applies to standard sized bikes with pedals, stand up scooters and mobility scooters only. Petrol powered bikes are not permitted onboard.
2. Protect our conservation islands
Bikes and scooters are not permitted on sailings to and from any of the Department of Conservation (DoC) protected Islands.
3. Getting on the ferry
To load your bike on the ferry, wheel it on and look for the bike racks or hooks. Please ask our crew if you are not sure.
Passengers may bring their bike or scooter on board most of our sailings, this is free of charge and is subject to available space.
Bikes and scooters are not permitted on sailings to and from any of the Department of Conservation (DoC) protected islands which include: Rangitoto Island, Rotoroa Island, Motutapu Island and Motuihe Island.
To load your bike on the ferry, wheel it on and look for the bike racks or hooks. Using these storage options reduces the risk of your bike falling and causing damage or injury. If there is no available storage, then you can lean your bike against a rail or stand out the way with it.
Just make sure your bike is not stored in front of any emergency equipment, doorways (including bathrooms and engine rooms) and access ways. If you’re unsure then please ask one of our friendly crew members for assistance.
E-bikes and e-scooters need to be stored outside on the back deck of most of our vessels because of their lithium batteries. Two of our larger vessels enable e-bikes and e-scooters to be stowed inside the cabin because they have the required safety equipment on board.
Fullers360 crew count the number of bikes and scooters that board each sailing to ensure a safe number are permitted on board. The maximum bike capacity varies by vessel which depends on the size, design and health and safety requirement of each individual boat.
Our smaller boats allow up to 10 bikes on board, although some are less. Larger boats allow up to 25-30 bikes on board.
Our ferries are not designed to carry a large number of bikes and scooters, so each vessel’s maximum capacity is in place to ensure access ways are clear and safety equipment isn’t blocked.
Our ferries rotate around the network which means that if you regularly travel with Fullers360 and you tend to have the same vessel for your journey, this may change from time to time.
If your sailing reaches the maximum number of bikes and scooters before you have boarded, you will need to wait for the next sailing. However, the Master on each sailing has the authority to permit more bikes and/or scooters on a sailing to exceed the maximum capacity if they deem it safe and appropriate, this decision is up to the Master’s discretion based on how many passengers are onboard.
We recommend arriving at the wharf at least 20 minutes before your preferred sailing to help secure a place on board.
During busy peak commute times we do our best to make sure vessels with more capacity are in use to enable more passengers with bikes and scooters to get on board.
Sustainable commuting is one of our key focus areas at Fullers360! We are working towards planning future vessel design where bike capacity will be increased to accommodate our shift to more sustainable transport options.