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Overview

Flexipass is a flexible multi-trip option for our Waiheke Island customers. It gives you the flexibility to top up as you go in 10 trip increments, with significant savings over the equivalent standard fares.

Details

  • Adult FlexiPass: $153 for 10 trips
  • Tertiary FlexiPass: $90 for 10 trips
  • Child FlexiPass: $71 for 10 trips

Purchase Your FlexiPass

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On the Web

Click here to purchase the pass online, ready for use via our MyFerry App.
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In the App

Purchase the pass from our MyFerry app - just click Tickets & Passes and follow the prompts.
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In-Person

For a physical card, visit any of our ticket offices to purchase. Click here to find your nearest location.

Top Up Your FlexiPass

If you have a physical FlexiPass card, you can add it to your MyFerry account. Or you can and even top up your card online through our website.

We’ll show you how with this quick and easy video.

 

How to top up online:

  • Select your FlexiPass type (Adult, Child or Tertiary).
  • Scroll down to the ‘Flexi 10 Top Up’ option. NOTE: You must choose the correct option that has TOP UP in the pass name - see below example

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  • Enter your Pass ID or (if logged in) select it from the drop-down box.
  • Select your top up quantity (remember top-ups are purchased in lots of 10 trips) and click "Add to Cart".
  • Continue to follow the cart process.

 

How to top up using the MyFerry App:

  • Open the MyFerry app and log in to the account you purchased your FlexiPass with.
  • Tap Tickets & Passes, then tap My Tickets.
  • Tap the TOP-UP YOUR PASS button.
  • Tap CHECKOUT and follow the cart process.

By using the MyFerry app, you’re saving plastic cards from entering our environment. 

We do understand that sometimes presenting a physical card is easier. Please keep track of your FlexiPass card – it’s registered to your account, so treat it like you would an EFTPOS card. You only need one – no need to purchase a new one every time. Thanks for your understanding and helping us look after the beautiful Hauraki Gulf!

Frequently Asked Questions

  • Where can I travel with the FlexiPass?

    Currently, the FlexiPass is valid for travel between downtown Auckland & Waiheke Island.

  • Where can I purchase the FlexiPass?

    The pass can be purchased at the ticket office or online. At the ticket office, customers will be issued with a physical pass. If it’s purchased online it will be linked to their account and displayed on the MyFerry app.

  • Where can I top up my FlexiPass?

    FlexiPass can be topped up online at fullers.co.nz or via the MyFerry app. 

    By using the MyFerry app, you’re saving plastic cards from entering our environment. Currently, you can not top up at the ticket offices though we are working on this.

    We do understand that sometimes presenting a physical card is easier. Please keep track of your FlexiPass card – it’s registered to your account, so treat it like you would an EFTPOS card. You only need one – no need to purchase a new one every time. 

     

  • How many trips can you purchase?

    You can purchase any amount of top ups to your FlexiPass in 10-trip increments.

  • How long is the FlexiPass valid for?

    • All FlexiPasses issued before 31 March 2021 are valid for three (3) years from the date of purchase. FlexiPass expires one year after creation or last top up.
    • All FlexiPasses issued as of 1 April 2021 are valid for one (1) year from the date of purchase. FlexiPass expires one year after creation or last top up.

  • Are there restrictions on when I can purchase the FlexiPass or top ups?

    No, you can purchase a FlexiPass or top up your FlexiPass at any time in the month.

Terms & Conditions

  • All FlexiPasses issued before 31 March 2021 are valid for three (3) years from the date of purchase. FlexiPass expires one year after creation or last top up.
  • All FlexiPasses issued as of 1 April 2021 are valid for one (1) year from the date of purchase. FlexiPass expires one year after creation or last top up.
  • FlexiPass trips can be purchased in 10-trip increments.
  • FlexiPasses can be purchased and renewed online or at any Fullers360 Ticket Office.  New tertiary FlexiPasses can only be purchased through a ticket office with valid Student ID. All tertiary passes must be registered with a valid and current Student ID from an Auckland tertiary institution. Your Student ID card, in addition to one of the following, must be presented at the time of purchase and when registering or validating your ticket/pass: an AT Tertiary ID sticker for the current year, a tertiary concession loaded on your AT Hop card, or your semester enrolment confirmation letter. Personal details will be taken to register your pass. These details will not be used for promotional purposes unless specified by the owner of the card.
  • FlexiPass can be topped up online at fullers.co.nz or via the MyFerry app.

For more information, please see our Terms and Conditions here.

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