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Please be advised, as a result of Auckland’s latest alert level 4 and alert level 3 lockdowns, all customers who hold a valid monthly pass will receive an extension to compensate while services have been limited to essential travel only.
This means anyone who had a valid monthly pass with days remaining before 17 August, when Auckland moved to alert level 4, will automatically have those days added to their monthly pass once Auckland moves to alert level 2.
We will keep customers updated regularly through our website and MyFerry app as we continue to operate in a COVID-19 environment.
Additional days will automatically be added to monthly passes, there is no need to visit one of our ticket offices to redeem them.
For more information, please call our friendly customer care team on 09 367 9111.
We look forward to seeing our regular passengers back on the water soon.