Overview

From Monday 1 March, Fullers360 will revert services to and from Waiheke and Devonport to a reduced essential service timetable while Auckland is in alert level 3. The timetable changes will be implemented to support support those who require essential travel during alert level 3.

Waiheke passengers

Services to and from Waiheke Island will run hourly from 6am and throughout the day, including the peak commuter periods. In the evening, services will then move to a 90-minute frequency from 8pm for the late evening runs.

Devonport passengers

Services to and from Devonport will run hourly from 6am and throughout the day.

Please check the updated timetables at this link before travelling with us and allow extra time in your journey getting from A to B, and where possible we ask passengers to avoid travelling in peak commuter periods.

For more information on essential travel at alert level 3 and COVID-19, please head to www.covid19.co.nz

The following services will continue to run as scheduled on their current timetables - Birkenhead, Northcote Point, Bayswater, Beach Haven, Hobsonville, Gulf Harbour and Half Moon Bay.

While at alert level 3, our ferry services will be running at 50% passenger capacity in line with Government and Auckland Transport guidelines and to enable safe physical distancing.

Essential Travel Only

While under alert level 3 restrictions, Aucklanders are requested to stay at home.

Our ferry services will be running to support necessary travel. Ferry travel is available to essential workers, those accessing essential services, and travel to safe workplaces and education providers.

Remember your Mask or Face Covering

Wearing a mask or face covering is mandatory on public transport in Auckland.

We kindly remind you to continue to please play your part and wear a face mask or covering while travelling with us.

When boarding, passengers are monitored for the use of face coverings or masks, and our Fullers360 crew are supported by on-wharf security staff who are responsible for enforcing the government guidelines. Where necessary our crew will enlist support from the Auckland Transport on-wharf security officers, and Police, who are both ultimately responsible for enforcing the mandatory mask requirement.

When you wear a mask, you are helping to protect yourself and those around you. Our crew will be wearing face coverings onboard your service.

Passenger Guidelines

We ask all passengers to follow the 2-metre physical distancing guidelines between yourself, and fellow travelers, at all times.

Effective immediately, at alert level 3 onboard cafes will be closed to customers for purchasing food and beverage. Face masks will still be available for purchase onboard.

The 50% passenger capacity restrictions are in line with Government and Auckland Transport guidelines to enable safe physical distancing.

Contact Tracing

Please scan the NZ COVID Tracer app posters onboard our vessels to record your service when travelling with us.

The NZ COVID Tracer app from the Ministry of Health helps you protect yourself, your friends, your whānau and your community by enabling faster contact tracing.

Personal Responsibility

While travelling with us, it’s important everyone plays their part and follows the alert level three  guidelines, outlined by the Ministry of Health here: covid19.govt.nz/covid-19/restrictions/auckland/

For more information on alert level three guidelines, please visit: covid19.govt.nz/covid-19/

Once again, as we all adjust to alert level 3 please continue to be kind and considerate of one another, including our crew who are committed to keeping those who require our services safe while travelling with us.

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