Overview

Following the government’s announcement today, Monday 20 September, Auckland will move to alert level 3 at 11:59pm on Tuesday 21 September for two weeks.

In alert level 3 all Fullers360 sailings remain unchanged to continue to enable essential travel for those who need it.

A reminder this means:

  • Waiheke and Devonport sailings are available with hourly sailings.
  • Half Moon Bay, Hobsonville Point and Beach Haven timetables are running on Sunday schedules.
  • Birkenhead, Te Onewa Northcote Point, Bayswater, Gulf Harbour, Rangitoto, Tiritiri Matangi, Rotoroa and Coromandel sailings will be suspended and not operating during alert level 4.
  • To view the essential travel timetables click here.

Please continue to keep an eye on our website and the MyFerry app as we update information.

Essential travel only

While under alert level 3 travel is allowed for essential personal movement in your area such as:

  • accessing essential local services and businesses
  • going to work, however, you should work and learn from home where possible
  • low-risk recreation in the local area
  • extended bubble arrangements in special situations
  • travelling to vaccination appointments.

For more information on where and when you are permitted to travel go to: www.covid19.govt.nz

Remember your mask or face covering

Wearing a face mask or covering is mandatory on public transport for anyone aged over 12 years. It’s also now mandatory to wear your face mask or covering inside ferry terminals, so please remember to keep it on as you queue, board and disembark from your sailing.

Passengers are monitored for the use of face coverings or masks, and our Fullers360 crew are supported by on-wharf security staff who are responsible for enforcing the government guidelines. Where necessary our crew will enlist support from the Auckland Transport on-wharf security officers, and Police, who are both ultimately responsible for enforcing the mandatory mask requirement.

When you wear a mask, you are helping to protect yourself and those around you. Our crew will be wearing face coverings onboard your service. 

Mandatory contact tracing

It is now mandatory to keep a record of your movements either by signing a physical register or by scanning in using the NZ COVID Tracer App to record your service when travelling with us. 

Passenger guidelines

We ask all passengers to follow the two-metre physical distancing guidelines between yourself, and fellow travelers, at all times. 

Onboard cafes will remain closed to customers for purchasing food and beverage. Face masks will still be available for purchase onboard.

The 50% passenger capacity restrictions are in line with government and Auckland Transport guidelines to enable safe physical distancing. 

Personal responsibility

While travelling with us, it’s important everyone plays their part and follows the alert level 3  guidelines outlined by the Ministry of Health here: covid19.govt.nz/covid-19/restrictions/auckland/.

For more information on alert level 3 guidelines, please visit: covid19.govt.nz/covid-19/.

Once again, as we all adjust to alert level 3 please continue to be kind, our crew are doing everything they can to ensure essential ferry travel remains available to Aucklanders during this time.

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