Your safety is important to us. To ensure that your journey is smooth sailing please follow the safety guidelines listed below:

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Hold on

  • Use handrails when moving around the vessel
  • Watch for trip hazards such as raised doorsills, uneven surfaces and gangways
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Stay seated

  • Please remain seated until the vessel has completed berthing at the wharf
  • Remove luggage/bags from seats. Place in the luggage area or on the floor away from aisle
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  • In case of an emergency, stay seated and listen for instructions from the crew.
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Life jackets

  • Familiarise yourself with the location of the life jackets on your particular vessel.
  • Each vessel can be different and your crew will announce the locations during your departure.
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Child safety

  • Supervise your children at all times during the journey.
  • Climbing, jumping or running on board the vessel is not permitted at any time.
  • Crew have been empowered to ask your children to discontinue any unsafe or unruly behaviour.
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Unsafe behaviour

If you see another passenger displaying unsafe or concerning behaviour, please notify crew immediately.

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Hot hazards

  • Hot drinks can cause third-degree burns, please take care with hot drinks when moving.
  • If you need assistance carrying a hot drink, please ask the crew.
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Watch your feet

  • Watch your feet when embarking or disembarking the vessel.
  • Gangways can and do move.