Locals Lane helps ensures Waiheke residents are able to board their preferred sailings and get home during especially busy times in the summer season. 

Hours of Operation

23 JUNE HOURS: Please note that Locals Lane will operate on Sunday 23 June to celebrate Auckland’s public transport milestone.

  • Auckland: 9:00am to 1:00pm
  • Waiheke: 3:00pm to 6:00pm


  • Friday 31st May - Monday 3rd of June 2019
  • 9.00am – 6.00pm 


  • Saturday 1st June - Monday 3rd of June 2019
  • 3:00pm – 6.00pm 

Locals Lane does not operate during the winter months. While we extended the operation of Locals Lane longer into the summer season, it has now finished as we switched to our Winter Timetable. Our objective is to get everyone on board as efficiently as possible and on their desired sailing.

Please check back for more details as we approach summer. 

Eligible Pass Types

  • Local Off-Island Ticket
  • Monthly Pass
  • 40-Trip Ticket
  • FlexiPass
  • Waiheke Resident AT SuperGold Card

While our team will check that customers have one of these pass types, please understand that the Locals Lane is intended for Waiheke residents, and will use their best judgment when allowing use of this queue.

How It Works

Locals Lane is not a priority boarding system. It’s simply intended to make sure all Waiheke residents are able to make it on to their preferred sailing during especially busy times of day.

Customers must be in the Locals Lane at least 10 minutes prior to the scheduled sailing to ensure they’re able to board the vessel. We board both queues at the same time, and do our very best to allow all Waiheke residents who are in the queue 10 minutes before the service to board.

If you have any questions, please ask our ticket office staff or wharf hosts for any clarification about Locals Lane.