*From 3 November Friday to Sunday. From 1 December, Monday to Sunday. From 12 February, Wednesday to Sunday. From 1 April to 28 April, Friday to Sunday.
Waiheke Reserve FAQs

The Waiheke Reserve is a new return ferry service which gives visitors to Waiheke Island the opportunity to pre-book the date and departure times in advance of travel to and from Waiheke Island.
The Waiheke Reserve ferry sails at key visitor times throughout the peak season, offering bookable return sailings. Choose from 9am or 11am from pier 13/14 in Auckland Ferry Terminal and 4pm or 6pm from pier 3 in Matiatia Ferry Terminal. The Waiheke Reserve is the perfect choice for those with fixed travel schedules, return same day or book a return sailing up to three weeks from your date of departure.

The Waiheke Reserve ferry will depart from piers 13 and 14 at the downtown Auckland Ferry Terminal. Pre-book your preferred departure time when booking. Sailings from downtown Auckland are at 9am or 11am. Your ticket is valid for the time indicated on your ticket. Boarding will open up to 20 minutes prior to departure, and enjoy access to the café on boarding.

The Waiheke Reserve ferry will depart from pier 3 at the Matiatia Ferry Terminal. Pre-book your preferred departure time when booking. Sailings from Matiatia Ferry Terminal depart at 4pm or 6pm. Your ticket is valid for the time indicated on your ticket. Boarding will open up to 20 minutes prior to departure.
The Waiheke Walk-up is the primary passenger ferry service offering high frequency, regular sailings to Waiheke Island year-round. A Waiheke Walk-up ferry ticket is valid for any scheduled Waiheke Walk-up sailing, up to a year from purchase date.
The Waiheke Walk-up ferry will depart from piers 11 and 12 at the downtown Auckland Ferry Terminal. If you are coming from Waiheke, the Waiheke Walk-up ferry will depart from pier 1 at the Matiatia Ferry Terminal. In the peak season, Fullers360 operates the Waiheke walk up service with a summer timetable that includes additional frequency to meet demand. During peak times we recommend customers on the walk-up service arrive at least an hour before their preferred sailing.
Terms and conditions
All Waiheke Reserve bookings are subject to the following terms and conditions.