Travel tips

Travel off-peak: Do your best to travel off-peak when it’s less busy. Leaving Auckland between 10am and 12pm, and leaving Waiheke between 3pm and 6pm will be busy and we expect long queues. Avoid these times if you can so you can make the most of your time on the island. If you can’t travel during off-peak times, we recommend arriving at the ferry terminal 30 minutes before your preferred sailing.

Plan ahead: Our off-peak season timetable to Waiheke and Rangitoto island is now live. Waiheke Island Walk-up service and Rangitoto timetable effective 2 April 2024 can be found here.

Pre-purchase your tickets online: Purchase your tickets online to save you time on the day you’re travelling. You can present your mobile phone when boarding or print your tickets at home.

Love the neighbour: We all like a bit of space on board the ferry; however, when it’s busy we ask that bags are placed on the floor or luggage racks and not on seats, so others can sit down. That way everyone can have a comfortable trip.

Pack your essentials: Remember to dress for the weather. Conditions can change rapidly in the Hauraki Gulf, so bring sunblock, a hat, warm layers and rain gear if the weather takes a turn. Remember any medications you may require for your trip, as well as water, lunch and snacks if you’re heading to a pest-free island without shops.

Complete the biosecurity checklist: If you’re travelling to a pest-free island, you’ll need to check your gear for stowaway pests, ensure your bags are sealed and clean your shoes. Please make sure you understand what you need to do before you go and allow plenty of time before you depart to complete these biosecurity checks. Read more about biosecurity and visiting pest free islands.